Your Questions Answered

We’ve listed below the answers to a number of questions that we regularly get asked about the serviced office, virtual office & meeting room services we offer here at UBCUK.


Frequently Asked Questions

Office FAQs

  • How quickly can I move into my new serviced office after I sign-up with UBCUK?

    As quickly as is needed! Moving into a UBCUK business centre is as easy as checking into a hotel. All our serviced offices are fully fitted with desks, chairs, drawer cabinets, telecoms and Internet access so all you have to do is plug in and start working. 

  • Do I have to take out a long-term lease on an office?

    No, at UBCUK we offer flexible licence agreements from one month to three years, giving you the freedom to choose how long you want to commit to, without being tied into a long-term office space deal.

  • I'm a new start-up, will I be able to afford space at one of your business centres?

    All our office space solutions are very competitively priced offering even the smallest of businesses amazing value for money. Taking serviced office space at UBCUK couldn't be simpler; you pay one monthly invoice, which covers rent, rates, furniture, IT and telecoms provision  - making it easy to budget your outgoings to allow you to concentrate on building your business

  • What happens if I need more or less space as my needs change?

    As your needs change, your local customer service manager will work with you to adapt your UBCUK office. We will present you with the options available in your chosen business centre, whether that's the need to increase/modify or decrease your office space.

  • Do I need to arrange my own furniture, IT connection and telephones?

    No, there’s no need. All the office spaces we provide come complete with a range of modern office furniture, the latest in VoIP telephone handsets and high speed Internet access. We provide desks, ergonomically designed chairs, drawer pedestals and a range of storage options so you’re set up ready to work immediately. You can however bring in more furniture to create your own space as you choose.

  • Will my clients be able to find me easily?

    All our centres have excellent transport links both locally within the UK and from abroad. With close proximity to the UK's motorway network, as well as rail and air links, all our office locations are easily accessible for clients and visitors.

Virtual Office FAQs

  • What virtual office packages do you offer?

    We offer three virtual office packages which vary in price depending on the level of support your business needs. Monthly fees start from £44.95 for our mail forwarding package; £69.95 for our dedicated telephone line set-up, call reception and forwarding service; and £99.95 for a combined mail and call handling service.

  • Can I access other UBCUK services if I take out a virtual office?

    Yes you can. As a virtual office client you will be able to use UBCUK business and concierge services, make free use of our Internet cafe and coffee breakout areas, as well as enjoy free refreshments and Wi-Fi access at locations where this is available. You'll have access to our Miventures business advice portal and you'll also be able to access UBCUK meeting and conferencing facilities and daily workspace hire at a discounted rate at all UBCUK locations. 

Meeting Room FAQs

  • What types of meeting rooms do you have available?

    All of our business centres offer a range of meeting and conference room facilities suitable for meetings of between 2 and 12 delegates. We also provide coffee breakout areas with Wi-Fi for your meeting guests and delegates to use throughout the day.

  • What equipment do you have available for meetings?

    All of our meeting and conference rooms come fully equipped with telecoms, Internet access, flipcharts, conference pads and other stationery. Some locations have TV screens for you to enable you to present from your laptop . Audio visual equipment is available for hire for a small additional charge. 

  • Do you have on-site catering facilities?

    Yes we do. When you book one of our meeting rooms, your designated UBCUK meeting organiser will contact you to find out your exact catering requirements. We'll handle all the ordering and any special requirements, so you can concentrate on the business at hand. Tea and coffee also come as standard with all meeting room bookings.

  • How do you structure your pricing?

    Meeting rooms can be booked on a full day, half day or hourly basis, ensuring that you only pay for what you are going to use. For volume or regular meeting room bookings we are happy to also consider a discount.

Any more questions?

If you have a question which isn’t covered off below, please email us, or call us on 0800 169 9822 and we’ll be happy to help.